Shipping & Returns

Warranty policies:

If you purchase or make payments to GstrapInUse.com, this confirms that you have read and agreed to the terms and conditions stated in the Warranty and Return Policies posted in this page of our website.

1) All products purchased at GstrapInUse.com are covered by warranty of its respective distributors/ manufacturers/ suppliers. GstrapInUse's Warranty policy is in accordance with policies, terms and conditions set forth on the respective brand distributors'/ manufacturers'/ suppliers' Warranty Policy, for the Products you purchase.

2) Warranty starts from the date item(s) purchased is received by customer (delivered date as stated in the courier service tracking).

3) Customers are required to produce the following in order to claim warranty:

  • Original Receipt with our Company's official chop or invoice sent out to your email by GstrapInUse.com
  • Warranty card by the product(s) distributor (if any)
  • Complete Package of product(s) with all of its original content in good condition

4) All products sold here at GstrapInUse.com have 7-days-return-policy. Buyer must get approval from GstrapInUse.com prior to returning a product. GstrapInUse.com has the right to accept or reject the returning of purchased product(s). Approved returning product(s) must be in unopened box/ resell-able condition. Customers may exchange purchased goods with any available product(s) of the same price or higher (with payment top up) with 10% restocking fees + Shipping cost will be levied on agreed exchange(s) - with exception of wrong item(s) shipped. Product(s) received by customers with manufacturing defects are entitled to 1 to 1 exchange of the same product within 7 days of the delivered date (as stated in courier service tracking). Limited warranty by supplier/ manufacturer is claimable after the 7 day return period.

5) GstrapInUse.com is not liable for any shipment costs or shipment lost/ damage during return shipment.

6) For product(s) wrongly shipped, GstrapInUse.com will compensate return shipment cost in the form of discount voucher issued by and can be used to shop at GstrapInUse.com online store.

7) Full refund is payable to customer if product(s) of exchange is out of stock. Customer is also allowed to choose other available product(s) of the same price or higher if exchange product(s) is out of stock.

8) GstrapInUse.com is not liable for any damages to customer's equipments or injuries caused directly/ indirectly by misuse or manufacturing defects of product(s) purchased from GstrapInUse.com. All lawsuits and disputes shall be directed to the respective product manufacturer.

9) This warranty policy is correct for all purchases made from within Malaysia and Singapore. GstrapInUse.com is not liable for exchange or refund of international purchases.