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Return & Refund Policy

Purchased wrongly, wish to amend your purchase. Or changed your mind? Wish to return your order?

 

Don't worry, GstrapInUse.com is to make you happy, and we back that up with our return policies. If you are not pleased with your purchase from GstrapInUse.com, just contact us within 7 working days and we will give you a refund or a replacement. 

 

What Can I Return?

We accept returns up to 7 days from the date of receipt for all products that meet the following requirements:

  • Items must be unused and unopened.
  • Items must be returned in original condition, and all warranty cards, product manuals, etc. must be in original, unaltered condition.
  • Warranty must not be registered/ activated.
  • Package must be in a good and resellable condition.

 

What Can I NOT Return?

  • Opened and/or used items.
  • Items received in anything other than original condition.
  • Any backdrop products, muslin cloth or seamless paper. 

 

While we do not charge you a restocking fee for returning a product, buyer has to bare all shipping fees involved in the purchase and return. Do contact our customer service for further info regarding your return order.